Troubleshooting
Something not working as expected? Find solutions to the most common issues and error messages here.
4 articles
Fix store sync issues
Data not updating? Work through the most common causes of sync problems and their fixes.
5 min read
My numbers look wrong
A checklist to help you understand and resolve unexpected figures in your reports.
5 min read
Common error messages
What the most common Genbook error messages mean and what to do about them.
4 min read
Contact support effectively
The details to include so our team can resolve your issue as fast as possible.
3 min read